Protecting your privacy
is important to H&R Block®. We strive to do business in a manner that
justifies you choosing H&R Block®.
We are providing you this
privacy notice as required by law. This privacy notice explains the types of
information we may collect from and about you or your business, how we may use
or disclose that information, and how we protect that information.
Who This Privacy Notice
Covers
This notice applies to
personal and business information we collect when we provide tax preparation
and other products and services to customers and former customers of HRB International LLC d/b/a H&R Block Expat
Tax Services. This notice does not apply to our affiliates (including, HRB Tax
Group, Inc., H&R Block Health Insurance Agency, Inc., HRB Digital LLC,
H&R Block Canada, Inc., and H&R Block Limited). These companies may be
subject to different regulations and may have different operating practices. If
you are doing business with these companies, you should consult their respective
privacy notices.
Information We May
Collect
We collect various information
about you, your spouse, your dependents, your business, and other individuals
(e.g., employees as part of providing business services). This information may
include:
- Contact Information
(e.g., name, and email address);
- Dates of Birth;
- Social Security Numbers
and other government identification numbers (e.g., EIN and ITIN);
- Financial Information
(e.g., income, revenue, assets, credits, deductions, and expenses);
- Payment Data
(e.g., checking, debit and credit account numbers and balances and payment
history);
- Payroll Information (related
to business services);
- Log-In Information
(only if you choose to provide); and
- Demographic Information.
We collect this information from the following
categories and sources:
- Information
you voluntarily provide. If you choose not to provide certain information we
request, we may be unable to serve you as our products, services, tools or calculators
may rely upon this information.
- Information
related to transactions that you complete or propose to complete with us, our
affiliates, franchisees of our affiliates, or certain non-affiliated third
parties.
- Information
from the Internal Revenue Service (IRS), other government entities, and certain
non-affiliated third parties (e.g., credit reporting agencies).
- Information
we receive when you request services or information from us, our affiliates, franchisees
of our affiliates, or companies with whom we have a business relationship,
enter contests or sweepstakes, or complete surveys or polls.
How We May Use or Disclose
Information about You
Our use and disclosure
of your information is controlled by various laws, regulations and other legal
requirements, as well as H&R Block® policies. We may use or disclose
information that we collect, subject to the terms of this privacy notice and consistent
with applicable law. The examples contained in this notice are illustrations;
they are not intended to be exclusive.
- Where
permitted or required by law, we may use or disclose your information for our
normal business purposes. For example, this may include assigning you a unique
identifier or disclosures to the IRS.
- With
your consent or where otherwise permitted by law, we may disclose your
information to service providers who perform business functions on our behalf
(including service providers who perform “auxiliary services” in connection
with tax return preparation, as permitted by IRC Section 7216, and service
providers who help deliver advertising tailored to your interests). We require
service providers have written contracts that specify appropriate use of your
personal information, require them to safeguard your personal information, and
prohibit them from making unauthorized or unlawful use of your personal
information.
- As
permitted by law, we may use, or disclose to our affiliates, your information
to offer you products and services that we believe may interest you. This may
include delivery of newsletters and publications. In certain situations
involving information collected for tax return preparation, we may be required
to have your consent before we disclose this information
- We
do not sell or rent your information to third-party direct marketers.
- Where
permitted by law, we may disclose your information to joint marketers and
business partners with whom we have joint marketing agreements. We require all
joint marketers to have written contracts with us that specify appropriate use
of your information, require them to safeguard your information, and prohibit
them from making unauthorized or unlawful use of your information. If a state
law (or other law) requires us to give you the right to opt-out prior to any
disclosure of your information for joint marketing, we will not disclose your
information for such purposes without providing such opt-out or obtaining your
consent to such disclosure.
- We
may disclose your information to affiliates or non-affiliated third parties (including government entities) when we have a
good faith belief that such disclosure is required or permitted by law. This
may occur, for example, in connection with a court order, legal process, or
other judicial, administrative or investigative proceeding. This may occur in
other situations as part of our business operations (including disclosures as
part of the sale of our business or assets).
How We Protect Your
Information
H&R Block® maintains
physical, electronic and administrative policies and procedures designed to
restrict access to your information. These include programs and specifications
for physical security and records retention and disposal; computer and
communication security measures reflected in system design, password
protection, and data management practices; and other measures to restrict access
to the data we hold in physical and electronic forms.
How You May Control Use
of Your Information
As described above, we
or our affiliates may contact you about products and services. If at any time
you wish to limit the offers or promotions you receive from us or our
affiliates, you may call 1‑877‑723‑5458. We will use reasonable efforts to
comply with your request. In these situations, it may still be necessary for us
to send you information from time to time about transactions or accounts you
have with us.
We reserve the right to
change this privacy notice and any of the policies described in this notice at
any time, consistent with applicable law. If we make a material change to this notice,
we will notify you by using one of the following methods: (1)
we will post a notice on our web site describing the change; or (2)
we will hand deliver or send you regular or electronic mail notifying you of
the change.